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How to cancel auto-renewal and request a refund?

For Android devices:

  • These are Google's Terms and Conditions, where students can learn more about the auto-renewal feature.
  • Click here to see the refund request guide.
  • Click here to see the auto-renewal cancellation guide.

For Apple devices (iPhone/iPad):

  • These are Apple's Terms and Conditions, where students can learn more about the auto-renewal feature.
  • Click here to see the refund request guide. Please refer to how to fill out the form here.
  • Click here to see the auto-renewal cancellation guide.

***Note that all in-app subscription activities can only be performed by you.